Location: Sofia, Bulgaria Languages: Polish (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia less more
I’m looking into becoming a game tester I live in Williams lake BC not sure how bout to do it I love video games and I do know most time game testings is for hugs and can be very tedious job writing reports more then game at times but its something I would love Tod do I don’t care bout the pay I just want to work for the company and the games not the pay the isnt essential for me my passion to make the games the best they can be is so any advice how to go bout this would be awesome
Equally important is a growth mindset. You should see every day as an opportunity to improve yourself. We’re not looking for the feedback averse. You need conviction, passion, and horsepower to excel at Riot. We’re not in the rockstar business—we want smart, collaborative, and creative team players. It’s always about players. If it needs to be about you, we’re not the right spot.
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Hi Jason, I seem to find myself in a predicament. Currently I am moving on to my senior year at Penn State and I need a new major. I was pursuing Computer Engineering, but programming and I do not get along very well (Once you go past “if” statements I’m Lost). So my first question is, what majors are good for entering the game industry, that don’t involve programming. My next question is about finding an entry-level position that I can learn on the job. I used your job search tool that you provided and most jobs seemed to require previous experience, any suggestions there?
I was searching for job like this.. honestly, this type of jobs is my dream, first thing that i known about how to become game tester is the passion on playing a games. I know, the main jobs of the game tester is searching bugs/glitches from the game. A real gamers still can’t be the game tester if he/she can’t focus on searhcing bugs on the games that they’ve played. Now, let me introduce myself.. I’m not a good programer, I’m not a skilled person that can drawing something manual or using computer, but i had experience about game tester that i learned from internet. A bit of story from me, I only had a laptop with bad specs, but i always want to play games. So i setting my pc until i can play a games work on 60fps, but from that, i got some experience especially on focus when playing a games. One thing that important to be a game tester is focusing to search any bugs on games. And then, the most important after focus on searching bugs on games is reporting the bugs that i’ve found. The report must be detailed, so the programmer of the games can fix the bugs from the tester found. Please reply this message Mr. Jason, i just want to get job that same as my hobby.. and that is be a “Game Tester” Thank You..
Greetings! I’m an English teacher and I’m from Venezuela. My question is, could I get a job as a game tester from my country? I ask you this because, part of my job in the Institute that I’m working on, is to interview future students. I recently interviewed a guy that told me he was working as a game tester along with 4 more people. Since gaming is my passion and I’ve been a beta tester for 20 years, I’ve always dreamed of becoming a real tester but didn’t know that I could do it from here. Could I work as a tester from my country? Thanks a lot!
If you don't have much work experience or previous testing experience, add a section to your resume towards the top that lists out your gaming experience at home. Things to list include gamer scores, favorite game(s), platforms you own or play on, PC hardware knowledge, networking experience and any other technical skills that would be relevant to the game industry. There are a lot of particular skills we look for, but enthusiasm still matters.
Technically, you need to be at least the minimum working age in your country, state, or province. But practically, most game companies won’t hire people as testers until they turn 18 years old. If you’re not old enough yet, you can start preparing for your future job by following some of the advice listed elsewhere in this article, and listen to my podcast about getting a job in games.
I play games all day it is my own personal therapy and passion,I teach other gamers and explore all aspects of the game I am playing. I find all there is to do and secrets to find then move on to the next game. My question to you is how can I make a living doing this, I spend so much time and dedication playing games,I feel I should get paid! Please send me some guidelines to help me get started on this path. Thank you for your time.
Hi Evan, thanks for the questions. First of all, playtesting isn’t a full-time job, you might be thinking about the QA Tester job that’s described in this article. That is a full-time job, and most companies do not require a degree to do that job. Also, there are dozens (hundreds?) of game studios in the US, so I recommend you don’t limit yourself as to which one you’d work for when you first start out — you’ll have a lot to learn, and you can learn at most any game company.