Location: Sofia, Bulgaria Languages: Polish (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia

The Quest for Your Career series can help. Each week, we’ll focus on one of nearly 30 jobs in the video game industry across several job families including art, design, programming, testing, production, and more. Each interview features an experienced industry veteran who tells all about what the job is, what it takes, and how you can start preparing right now.


I'm 19 year old female and love to play video games. I've been playing for about... maybe 10 years? I don't really remember... but I've been thinking of getting a job as a beta tester, but with no luck... I used to have the ps2 and wii, but we had to get rid of them and I currently have the 3ds and still play it... too much I might add. Do I have any chance at all on becoming one?
At the top of the list of dream jobs for gamers is video game designer. Those who work in this occupation come up with the concepts that eventually become video games. They see those ideas through to fruition by developing storylines and characters, and then guiding them through production. They collaborate with other members of the development team including artists, programmers, and audio engineers. Job titles include game designer, lead designer, and level designer.
Many testing jobs are temporary, working only for the duration of a particular game. However, testing can lead to jobs in other areas of quality assurances. Many people start working as testers in hopes that testing will lead to a job in design or development – this does happen, but it's rare. Only the best and the luckiest make the leap from the testing trenches to other departments.
Many testing jobs are temporary, working only for the duration of a particular game. However, testing can lead to jobs in other areas of quality assurances. Many people start working as testers in hopes that testing will lead to a job in design or development – this does happen, but it's rare. Only the best and the luckiest make the leap from the testing trenches to other departments.
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Try to get involved with beta testing new games. Experience in open beta testing will give an indication of what testing work requires and can build up a résumé. Software companies often release open beta games to the public to get feedback and find glitches, usually providing guidelines on how to test them. Testing such games can expose you to identifying and isolating bugs, paying attention to small details, and writing reports.
Game testing does not typically require specialized education, so you could start applying for jobs now. Search online for game studios or testing companies that have open positions for “game tester” or “QA tester”, and apply online. There are numerous articles on this site on how to write your resume and apply for jobs, look under the “Blog” menu for more information. I wish you luck!
We often get this question: “What’s next after ISTQB Foundation Level certification if I want to really stand out?” If you want to test apps, you’ll also want ASTQB’s Mobile Testing Certification. And you can impress companies even more with your ISTQB Agile Testing Certification. But those are optional, simple next steps. Start with the easy first step of getting your ISTQB Foundation Level certification with the information below or if you need help, by taking an accredited software testing training course.
Welcome to the Gaming remote, part-time, freelance, and flexible jobs page! The gaming industry, also referred to as the interactive entertainment industry, is one of the world's fastest growing industries. Offering jobs in both technical and business related areas; the gaming industry provides employment opportunities for people of varying backgrounds and interests. Technical job titles in this category include game tester, forum administrator, programmer, designer, level designer, production worker, support worker, writer and audio artist. For business professionals, the gaming industry offers jobs with titles such as producer, marketing manager, market research analyst and sales representative. In addition to video game producers; educational companies, companies in the gambling industry, corporations and advertising companies need gaming experts. Gaming jobs often include flexible aspects such as part-time, freelance and telecommuting options. See below for the latest flexible and remote gaming jobs!
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