Location: Sofia, Bulgaria Languages: German (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia less more
Sales/Game Advisors — Sales associates earn starting pay around $8.00 per hour. Also called game advisors, employees provide customers with information on games and products. Other tasks include greeting patrons, completing sales, and keeping stores clean and organized. Read the GameStop game advisor job description to learn about entry-level employment opportunities with the retail chain.
I have been playing games on the pc all the way back to the commodore 360. and have been playing all of my life. I am now 44 years old I have 6 classes before I graduate with my BS/IT/WD, The whole reason I went back to school was because I like to game and I wanted to get a job as a gamer (tester) I don’t want to get into the development side or the design side I just want to play games and do bug reports. Every site I have looked at all they want to do is sell me a book on how to be a tester. I don’t have the $$ to buy a book or a “plan” any tips on where I might go from here?
Hi Akshat, congratulations on landing a job testing games! That’s very exciting. Now that you work at a game studio, you should try to learn as much as you can from the designers. Make friends with them, show an interest in their work, and maybe offer to help outside of work if any of them are making indie game projects on the side. You could also consider taking a game design course either online or at a local college. Also, work to become the best game tester you can, because if you do good work for the company then they’re more likely to keep you around and trust you to try you in other job roles. Again, congratulations, and good luck!
I read through many of these comments and noticed that many of the questions are from younger and eager future designers who hopefully have a fantastic career laid before them. However, I am 24 years of age and have struggled to find a way to break into the gaming industry in Arizona. I am fluent in a handful of coding languages with experience and will be concluding my Associates program for Software Development in in the next few months but none of that means much if there is no ground to find my footing on. The kicker is, I cannot leave this state without having a solid foundation laid out in another state, but I do not want that to stop me from gaining professional experience in the Game Dev industry.
I'm 19 year old female and love to play video games. I've been playing for about... maybe 10 years? I don't really remember... but I've been thinking of getting a job as a beta tester, but with no luck... I used to have the ps2 and wii, but we had to get rid of them and I currently have the 3ds and still play it... too much I might add. Do I have any chance at all on becoming one?
Hey Jason, I really hope you reply to this because I can use the advice. I’ve been playing games since I was about 8 and ever since I love pointing out glitches and bugs. Because of this I would love to become a game/QA tester. Unfortunately I’ve been looking for advice online to find colleges for a while now, and I’m running around in circles. If you email me I would be able to get into more detail and information about my situation. I greatly appreciate any advice you give me, thank you.
Many testing jobs are temporary, working only for the duration of a particular game. However, testing can lead to jobs in other areas of quality assurances. Many people start working as testers in hopes that testing will lead to a job in design or development – this does happen, but it's rare. Only the best and the luckiest make the leap from the testing trenches to other departments.
Hello, sir. I am a young student going into his first year of college next fall. Although I am majoring in Mechanical Engineering (its a well paying job source), I have alot of interest in video game design. I am a bit inexperienced with terms, but I would eventually like to pursue a field of design in which I could help create worlds and sandboxes for games. Whether it be the single player cinematics of worlds like Skyrim or the Multiplayer arenas of Halo. In high school I took many classes in AutoCAD, Architecture and Technical. Using programs to 3D model objects and areas was a thrill! Game tools like Halo’s “Forge”mode really have me Iinterested In map designing for video games one day. Your article addresses becoming a videogame tester as an entry level position. What advice could you lend to me for a goal that I cannot even properly name yet? Also, most of those big cities are not in the Michigan area, so I worry for my chances of getting a job anytime soon…. anyways, thank you for your article. It was a good read and very imformational.
“I used to think I was super lucky, but then I realized that those hours I spent every week on the gaming club at Emerson watching eSports, following League of Legends and playing video games were all a part of it,” she says. “Many people might not think of that as professional experience, but it’s the same thing as a film major who watches a lot of movies.”
Fanatics is changing the way fans purchase their favorite team apparel and jerseys through an innovative, tech-infused approach to making and selling fan gear in today’s on-demand culture. Powering multi-channel commerce for the world’s biggest sports brands, Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world’s biggest sporting events.
The Community Manager’s responsibilities support the organization’s established core programs, including events and new initiatives. The role also includes social listening and analytics to stay informed about industry trends and opportunities and direct engagement with key constituencies, including game developers and cause-oriented organizations.
I love playing video games. But I’ve always wanted to know how the characters are made. I already went to college for game design, but because I couldn’t pass this one programming class, I ended up having to change my major. The art classes didn’t really help me much in understanding how to model a character. People have told me I’m pretty damn creative and I’m detail-oriented. I’m also very focused and love to write.
Hi I just wanted to say I know gaming world is not easy but work job isnt I love playing game I love writing I love find patches in every game I play and I usually not that easy… but I tend to have fun with it im not going to say im the best or anything like that but im pretty good at what I do im barely 18 and I love to work . Ive always wanted to a game taster but never really understood how to do so … but I have a few questions on how everything works but I am a hard worker and fun to know and talk to … it hard to work away from home because im a single father of a one year old and I’d to work from home so I could raise him and work at the same time … what would be a good way for me to get into the gaming industry?
While this overwhelmingly looks like a gimmick, from your picture, Jason, to the e-book, this site has a lot of information and I hope it is true. I’ve done my homework and saw you were a part of Griptonite Games, which made largely handheld console games, which are based mostly on movies. Knowing this I am a bit skeptical because handheld games certainly can’t be as difficult to make as console games, and games based on movies are notorious for being bad. So how would you know about joining those big companies, or making “big” games? To be honest, I never heard of Griptonite Games until just now. Could you ease my skepticism here?
Hi Roman – if you’re old enough to get a job, you have a lot of experience playing games, and you have a good work ethic? Then yes, you might have a good shot at getting a job as a game tester. You may not be able to get a job at the specific company right away, any testing job will help you get started. But it doesn’t hurt to try – why not apply for the job?
Video games are a major part of the UK’s screen entertainment industry. Games are everywhere, from phones, tablets, PCs, consoles and virtual reality headsets (VR). This exciting industry blends creative talents, from artists to technicians. Game development can be a highly complex process often lasting up to two years and requiring teams of programmers, designers, artists, writers, musicians, and even actors. Whether supported by multi-million-pound investment for a flagship console game, or a micro team working from home on a mobile game, developers can achieve great success. The computer games market is highly competitive and subject to seasonal peaks, and launch dates that need to be met.
When you’re looking at job postings, keep in mind that many employers will still consider candidates even if they only have around 80% of the qualifications. Watch carefully for postings that say things like “2 years experience required, or equivalent experience” because often times college or independent game development is good enough to get an interview.
Hi Mario, there actually are several game companies in Italy – check out this helpful list of Italian game studios at gamedevmap.com. If you eventually want to live abroad, you could start out at an Italian studio and then apply for jobs in a different country with more game dev opportunities (such as England or France) later on, after you get some professional experience.
In games you play, look for glitches and errors. When you find them, document them thoroughly – when it happens, how it affect play, and if you can, list possible fixes for the problem. Then report these issues to the company that publishes the game. Your correspondence over this issue could help give you a contact person in that studio. And this could get your foot in the door of that company.
Companies often pay contractors a higher base pay in lieu of benefits, but Danny only made $10 an hour. Extrapolating this data, means the average salary for a full-time position is roughly a meager $20,800. The federal minimum wage is $7.25, but game-testers are information workers, not burger flippers. It takes skill and knowledge to test and judge a game.
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Hi Nafis, if you already know how to program, then you should practice programming video games and start building a portfolio of small game demos. You can apply for game jobs just the same way you apply for any job: Search the Internet or game studio websites to find the job openings, read the requirements to see if you fit 80% of the requirements listed, and then follow the instructions to apply.
Though the industry doesn't pay well for entry-level positions, what about more seasoned QA testers? Danny says, "I work with a guy who has spent the last eight years keeping his nose clean, never in fights with leadership, does whatever is asked of him, and is a freaking QA Ninja when it comes to PC testing. After eight years, he is still paid $14 an hour. I just think we're worth a whole heck of a lot more than $10 an hour." He believes that game developers/publishers should "offer some benefits like they do the rest of the company".
Make sure to keep up-to-date on video game trends. For example, by reading industry magazines or blogs, you can find out when new games will be released and which games are preferred by certain demographics. Trade magazines and blog sites may also offer insider information about game developer companies, which may prove to be useful knowledge when you try to find open video game tester positions.
Well… All i do is gaming all i mostly ever wanted to do is game and it would be ARWSOME to be in the industry thats if there is one in New Zealand but if there is, i really want to just test game and do reports because i played games with a lot of bugs and i do make reports about them etc… But this is a job i would love to have!!! Sincerely – Harry Wilson McGill
"At this point, the 'testing madness' started to hit. One of our testers started cursing out loud regarding waffles and their condescending desire to be like pancakes. One by one I sent each tester home as their sanity became too unstable to control. At one point, I realized I was the only one left and we still had at least 3 more hours of work remaining."
If you don't have much work experience or previous testing experience, add a section to your resume towards the top that lists out your gaming experience at home. Things to list include gamer scores, favorite game(s), platforms you own or play on, PC hardware knowledge, networking experience and any other technical skills that would be relevant to the game industry. There are a lot of particular skills we look for, but enthusiasm still matters.