Hi Jason, I seem to find myself in a predicament. Currently I am moving on to my senior year at Penn State and I need a new major. I was pursuing Computer Engineering, but programming and I do not get along very well (Once you go past “if” statements I’m Lost). So my first question is, what majors are good for entering the game industry, that don’t involve programming. My next question is about finding an entry-level position that I can learn on the job. I used your job search tool that you provided and most jobs seemed to require previous experience, any suggestions there?
Hi Alyssa, my book does go into detail about how to write bug reports (thank you for buying a copy!). The answer to your question is “it depends” — sometimes a bunch of glitches are caused by a single bug in the code, but you probably wouldn’t know that unless you talked to a programmer about it. In your example, if you notice that you glitch through the floor in many places, you might write just one report that describes the bug and then gives a few examples of where it happened. That might be good enough to help a developer find the bug and fix it.
2. Most of the bug software works the same as all the others. For each bug you find, you create a new “page” (database entry) and fill out the form. The form will ask for information such as which area of the game you found the bug in, how “bad” the bug is (e.g. does it just look bad, or does it actually crash the game). Then you type up the exact steps you took to find the bug, so that a member of the development team can do the same thing to see the bug in action and fix it.
very helpful article. i personally love breaking games and finding bugs. i just love to find those bugs that the developers/programmers didnt think of being possible or consider happening. just to find one and say “this is a game breaking bug, here is a way you could fix it” makes me happy because it might help keep another player from experiencing that bug and ruining there experience of the game. the mere fact that i sit playing games the first time through enjoying them and then going back and trying to break them for fun kind of qualifies me or places me in the area for QA game tester already but that doesnt mean much as i cant find anywhere to apply for such a job. i know minor programming and can give details on how to fix bugs in a way a programmer might understand better than the regular person testing the game without the knowledge. it’s just saddening for me that i have been searching for about 3 years now for somewhere to apply for this type of job. i truly have a passion for it, even though it’s considered a tedious job at times, i still love it.
You can sign-up for our network, with no problems at all. With our online freelance gaming jobs, you will be able to work from home, no matter where you live. Everything you need to get started is just your console or PC. All game tester tools, guides to get started, games and much more, will be supplied from Onlinegametester and our partners (game developers).

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Hi Stephen, you aren’t convinced by my articles on game developer salary, which are well-cited? And not by my interviews with game industry veterans from giant game teams like Assassin’s Creed, Forza Motorsports, Project Spark, and mega-hits like Plants vs. Zombies? Or by all my articles on interviewing at game companies, based on many years of experience as a hiring manager? Then I’m afraid you can’t be convinced.
Location: Sofia, Bulgaria Languages: Polish (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia
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