Location: Sofia, Bulgaria Languages: German (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia less more
I enjoyed my time at Multiplay. A typical day included helping a large number of customers through ticket and live chat interfaces with issues surrounding the operation of their game servers. I learned some new techniques regarding the rapid deployment of game updates to a large number of servers (often 20-30, or more, machines on 5 separate continents). - more... Both management and my co-workers were an absolute blast, and the environment was light-hearted and fun. The hardest part of the job was managing the number of issues that would crop up, as we'd often face several hundred new tickets a day - n ... - less

Many testing jobs are temporary, working only for the duration of a particular game. However, testing can lead to jobs in other areas of quality assurances. Many people start working as testers in hopes that testing will lead to a job in design or development – this does happen, but it's rare. Only the best and the luckiest make the leap from the testing trenches to other departments.
I asked one of my friends who has run several QA groups over the years, and he’s heard good things about uTest. They provide a “crowdsourced” testing service, and he thinks that many of their QA employees work from home. But in general, if you want solid, full-time employment as a game tester, you won’t be able to work from home because nearly all game companies do not hire work-from-home testers. In fact, please be careful, because there are several scam websites that you need to watch out for. Learn more in my podcast about work from home testing scams. If it seems too good to be true… it is.
Hi Satadala, I think you have enough experience to get a job as a game tester. So it’s hard to know why you have not been hired yet, you may just need to be persistent and keep applying. You should also try applying for smaller game studios, as EA/Ubisoft/Etc. likely receive hundreds of applications each week. You may have better luck with a smaller studio to start out.
Hi.I am a 12th student from India and have taken the commerce stream . Sir i would like to become a Qa tester,but i dont know what to do after 12 like what course should i go for for acheiving my ambition .I am willing to go to any place and study to achive my dream . Sir please help to achieve my dream and help me to reach a higher position in my life with a good salary.
Thanks you for your articles ,they helped me choose my career . I am truly indebted to you .So I wanna become a programmer and I think that I will start my career as a QA tester.im currently 16 and have played quite a few games .So can I start testing games online and what do I have to do for the basics . Also can you suggest me some programming languages essential for my game development career which I can learn right now . And which country ( particularly city ) would be best to go for my career , cause I was thinking of going to USA .Thanks
Hi jason, my name is james, i’m 15 and i’ve been working with a company for about a month now, i love programming and we’re working on a hands free social media app called fallound. I really don’t know what i’m gonna do in college but i want to be part of a major position in a gaming company like ubisoft or rockstars for example, can you tell me what major should i do in college, thanks!
Hello , Im a 15 year old teen that would like to get into the game testing industry. I have good teamwork and also leadership communication skills. The consoles that I have are an Ipod 4th gen. Xbox 360, and an apple computer. I play about 9 hours a day on the weekdays and 19 on weekends. Though I would prefer an at home job cause I am currently in highschool. I would really like some feedback or maybe some job opportunities thanks also I am very good at locating glitches and will provide a very detailed report on every one I find. Please email me at jcastorillo@gmail.com .
I am a gaming fanatic and a big gaming freak too. I am now 17 in India doing my 12th. I want to start my career in gaming industry by game testing. I have already started writing stories and idea for my games. I currently have 12 game Ideas out of which 9 don’t exist in gaming. So will I be a success in the industry. BTW I am also writing a book, I don’t know If it will help.

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Be aware that there are scam websites that will try to get you to pay for your own equipment in order to get a job testing games. Do not work with those companies! All legitimate testing companies will provide you with everything you need, because they’re legally required to do so. Also, you should never have to pay money in order to find and apply for testing jobs. If a website asks you for money to help you find a testing job, stay away!
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I recently got to “play test” a game for the first time. It was at an anime convention and they had a demo for it up and running. I found the game itself kind of slow and a little boring but when I clicked on the trees they would either disappear or, if they were dead, flicker back to life. I thought it was so cool that I immediately started looking for more bugs that the creator had missed, he was right at the table so it was easy to show it to him. I’m trying to choose a career with something I love and wanted to know more about this as an option. I’m interested in play testing but also in translation and programming. Those are all very different fields and I’m wondering what to expect from each one when it comes to jobs and requirements. If you could give me any insight it would be helpful.
Hi Samin, your comment made me chuckle! If you could get paid to play games, then everybody would do that for sure. The fact is that game testing is a lot of work, and sometimes it’s not even very fun. You don’t get to just play the game, you have to search for bugs and write a report for each bug you find. Sometimes you could write 20 or more reports each day. Then when the dev team fixes the bug, you have to go into the game to make sure it’s really fixed, which can take a while.
Few people understand that not all jobs are highly technical. Video and computer games companies are in dire need of programmers, engineers, animators, and other “technically inclined” people – but they also need administrators, marketing and sales staff, recruiters, and more. Find all kinds of jobs from the top employers in the JobMonkey Job Center.

Nearly any game studio needs testers, and some of the big companies like Nintendo, EA, and Microsoft employ hundreds of game testers either directly or through temp agencies. Like any job, you can start by searching for job postings near your city using the video game job search tool. You can also search on popular tech-industry job sites like Monster.com, or on job aggregator sites like Indeed.com.
We are seeking the industry’s best to help us create, publish and support multiple AAA PC games being developed. Join us, and you’ll have the power of Twitch, AWS, and the entire Amazon ecosystem to shape the future of games. You will work alongside talented industry veterans, including key contributors from dozens of titles: League of Legends, Half Life 2, Left for Dead, Portal, Thief, System Shock 2, Age of Empires, Dawn Of War II, Halo, The Last of Us, Gears of War, The Sims, and Bioshock.
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Hi Jason I have been reading some of theses comments and there’s some great advice. I have been a gamer all my life I love games if someone I know brings up a topic about games I can talk for hours about games. I’m looking to be a games tester because it’s my dream job but i can’t look after my self because of my medical problems. It would take me days to complete a game when I was young but now I can complete some games in a day or two. My quickest game to complete was home front in four hours I thought it was the easiest game I ever played. Any advice how I can become a games tester
A video game tester is expected to take a wide range of actions in the game to identify any bugs or glitches. Essentially, a bug is something wrong with the programming, and there can be a huge variety of them. A bug comes when a player gets trapped in a certain spot, or when a movement graphic doesn’t work properly on a specific character. There are literally millions of possible bugs that could be in the game, but thanks to game testers, most games are released nearly flawless.
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