Location: Sofia, Bulgaria Languages: German (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia
Location: Sofia, Bulgaria Languages: Polish (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia
Hi Dylan, if you aren’t going to college near any game developers or game testing companies, then you probably won’t be able to get a job as a tester as most testing jobs are on-site jobs. If you can get hired as a tester, then the company will provide all the hardware and game systems you need, so it’s okay that you don’t have your system any more.
This next question is kinda off topic, but were you, at a time, ever a game tester? If so, was is for a big company? I always worry that I won’t get hired, because, since it has to do with video games. A lot of people are going to want to apply for the positions. I’m also aware of the work involved in game testing. I know about the “bug hunting”. The reports about the bug found. What if after hours and hours of searching, you don’t find a bug or miss it by the slightest bit? Would you lose the job? And if you lose the job, would you have to send the equipment back?
I am from India. I am 16 years old and am doing a Diploma in Computer Science and Technology. After completing my diploma, I would be doing B.Tech and then M.Tech in computer science. I am interested in gaming practically since I first started playing games. Game testing is not only a hobby for me but I am really passionate about this profession. Will my M.Tech degree be sufficient enough to get me a game testing job in a major game developing company like rockstar or ubisoft? If yes, then what would I exactly do after completing my M.Tech? I mean to say that where and how do I apply for this job?
Hi Samuel, video game tester and video game designer are 2 very different jobs. So the first thing you should do is learn more about each one, and see if you can decide which one you’d like the most. You can get an overview of each at the game careers overviews article, and get a sense of what a “day in the life” is like at the game career interview articles.
You can sign-up for our network, with no problems at all. With our online freelance gaming jobs, you will be able to work from home, no matter where you live. Everything you need to get started is just your console or PC. All game tester tools, guides to get started, games and much more, will be supplied from Onlinegametester and our partners (game developers).
Getting a job as a game developer is like the Hail Mary of the industry. This is probably the first to pop up in Google when searching for video gaming jobs, but your opportunities might be limited. Jobs site Indeed indicated that the amount of game developer openings have dropped 65% since 2014 while searches for “game developer” have increased by 50%. That’s why getting your foot in the door with one of the jobs above is a great way to grow your network and learn the trade from the inside.
Location: Sofia, Bulgaria Languages: German (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia less more
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