While being laid off can be a part of any career, he adds that the process is cold. "The way [my employer] used to handle these things was to send out meeting notices. You would go to a meeting, and someone would walk into the QA area where everyone who didn't have the meeting request were still sitting and simply say, 'If you're here, you've been let go, pack up your stuff, we're escorting you out'...you always hoped that you would be one of the few that would be kept on."

Compounding the physical and mental stresses that QA testers endure was the complete lack of job security. "During training, they told us it's not a matter of 'if' you'll be laid-off but 'when'," says Keith. "They flat-out tell you that what makes a good employee is the number of bugs you find and it is this number that will determine if you are kept on or not." This methodology, however, did not accurately take into account the quality of dedication that went into a project. "Here I was recreating and logging how to get stuck in the tail of a helicopter. I would have other testers comment on how much they liked my bugs, because I was one of those guys who would be able to reproduce those bugs that stumped everyone else, but when it came to the end of the project, the guy next to me had more bugs, so I was laid-off and he was not."


Hi Samuel, video game tester and video game designer are 2 very different jobs. So the first thing you should do is learn more about each one, and see if you can decide which one you’d like the most. You can get an overview of each at the game careers overviews article, and get a sense of what a “day in the life” is like at the game career interview articles.
Hi Jason, I seem to find myself in a predicament. Currently I am moving on to my senior year at Penn State and I need a new major. I was pursuing Computer Engineering, but programming and I do not get along very well (Once you go past “if” statements I’m Lost). So my first question is, what majors are good for entering the game industry, that don’t involve programming. My next question is about finding an entry-level position that I can learn on the job. I used your job search tool that you provided and most jobs seemed to require previous experience, any suggestions there?
I finished High-school in June this year. I’ve decided to build my life around gaming, and I’m having trouble doing so. Considering a very popular method right now is streaming, and video to sources like twitch, youtube, etc… I’ve done a bit of that to no avail; due to the fact that most of those sources require a huge fan base to even partner with them, let alone get payed.

They don’t test any games at all. Game advisor is just a fancy title for “sales person”, you’ll be just a normal employee at the lowest rated pay. Don’t hold your breath over getting hired that quickly, they typically only hire once or twice a year, in te summer and for holidays. Your application is gonna sit in a pile for a few months if they don’t need new people yet.
Hi Samuel, video game tester and video game designer are 2 very different jobs. So the first thing you should do is learn more about each one, and see if you can decide which one you’d like the most. You can get an overview of each at the game careers overviews article, and get a sense of what a “day in the life” is like at the game career interview articles.
Hello, I’m 16 and I have been playing video games for as long as i can remember. I enjoy playing games for hours on end, I also enjoy finding bugs in games that are in closed Betas. I have found numerous bugs on League of legends PBE, Overwatch Open Beta, Even found a few on big name games like Halo and Call of duty. I have reported all of these bugs and have gotten them fixed because of me finding them. I do not even know how or where i would even start to pursue a career in this field.I am determined to get a job as a game tester because of my love for video games. I would highly appreciate if you could give me a rundown on where to start, What requirements i need, Where i need to go and a overall estimate on how much this would cost me. Thank you very much!
Location: Sofia, Bulgaria Languages: Polish (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia
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