Location: Sofia, Bulgaria Languages: Polish (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia
Hi Akshat, congratulations on landing a job testing games! That’s very exciting. Now that you work at a game studio, you should try to learn as much as you can from the designers. Make friends with them, show an interest in their work, and maybe offer to help outside of work if any of them are making indie game projects on the side. You could also consider taking a game design course either online or at a local college. Also, work to become the best game tester you can, because if you do good work for the company then they’re more likely to keep you around and trust you to try you in other job roles. Again, congratulations, and good luck!
I read all of your post and since I've worked for Nexon, I know what is meaning working as a Quality Assurance in a serious place. It's not just playing the game... Sometimes it could be very tiring, especially when you are forced to test a game that you don't like for over 1 or more years. Otherwise, I wish to you all a huge luck for your future experience as a Game Tester/QA.
The perfect job! Drink while working or work while drinking! I need you to playtest a drinking party game (dare type, barnyard themed) while checking various aspects of the game: - which cards aren't working/fun. what changes could be made to them (rewording, rating and etc) - is there a way to balance the game better - is the game even fun? - what's the weakest part of the game? - how did the theme and characters fit this type of game? Requirements: - Testing will need to be conducted 3-4 times in 1 week. - Before testing we'll come up with a simple questionnaire that you'll ask your friends (did you like the game? would you buy it? what did you like most/least about it? would you play it again?). - You will need to print out the game (we'll send you the pdfs of cards) - During the test you will need to gather other info to report on (comments on content, reactions to content, playing time and etc). Comments on content can be written in the doc I'll send you, the rest we can just discuss over skype. - You'll propose changes and correction according to that report. :) If we work well together, I'll ask you to continue playtesting the game and even get involved in other game projects later. :) I would rather pay per playtest. So if you know that you are able to test an x amount of times, send me your offer.