Location: Sofia, Bulgaria Languages: Polish (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia less more
Thank you so much for all of your answers to those questions, it has really helped me. I want to eventually work my way up to either being a programmer at valve or ubisoft. But I want to start off my video game career as a game tester. But just a quick question, what would it take to be a game tester for a company like ubisoft or valve because it would make it much easier working my way up on the job ladder for a company that I want to work for. And if they are only looking for experienced testers to work for them what do you recommend as a good company to test games for that would accept new testers?
When you’re looking at job postings, keep in mind that many employers will still consider candidates even if they only have around 80% of the qualifications. Watch carefully for postings that say things like “2 years experience required, or equivalent experience” because often times college or independent game development is good enough to get an interview.
In games you play, look for glitches and errors. When you find them, document them thoroughly – when it happens, how it affect play, and if you can, list possible fixes for the problem. Then report these issues to the company that publishes the game. Your correspondence over this issue could help give you a contact person in that studio. And this could get your foot in the door of that company.
Testing videos games is one of the most vital parts of the game development process. Game developers need people like you to test their games to make sure there are no glitches or problems with the gameplay, music, graphics and general workings of the game. These companies are investing millions in there games and can not afford to release a poor game. So don't "unvalue" your importance and worth as a game tester.

- Hello, my name is Christian Bradley. I'll be your guide for this course on careers in the game industry. The video game industry has expanded to include AAA development studios, independent development teams, mobile app developers, and one man any studios. From the outside, each of these environments looks very different. This course is designed to help you understand the key skills that are common to all game development and how you can gain the experience you need to take your first steps in the industry. We'll talk about how game studios are structured, how games are financed and distributed, how programmers, artists, designers, and other professionals contribute to a game's design and development, and lastly, the specific skills that each of these professions require. So, if you're ready, let's take a look at careers in the game industry.

Hi. I am a 17 year old student from new zealand in my final year of high school. I have been playing video games since Crash Bandicoot came out on the Playstation 1 system, and back then I could find many bugs and errors with the game. I am looking for a job as a Video Game Tester, and I enjoy challenging environments, as well as repeating things in games over and over again, this coming from my Prince of Persia puzzle history with the original game. Is there any branches for large companies such as Bioware, Bethesda Game Studios or EA in new zealand? or will I have to search outside of the country?
You’re right that it depends on the size of the team. If you want to have a lot of input as a programmer, try working with a smaller team (like 4 to 20 people). However, programmers could have a lot of input on the design of bigger games, if they’re gameplay programmers. For example, if you’re the combat programmer on a fighting game, you may have a lot of control over the fine-tuning and overall “feel” of the combat, even if it’s a large team. Some of the best designers I know started out as programmers.
I’m afraid I can’t help with financial advice. But as far as your game design goals, I think it will be hard to start a career in games in Alaska, because there aren’t any game studios up there that I know of. The closest US city with a strong game industry would be Seattle, so one strategy might be to move to Seattle and get a non-game job while you pursue a video game design certificate or degree. But you’d want to be sure that your health and finances are in order before making such a move. Be smart about it.
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Location: Sofia, Bulgaria Languages: Polish (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia less more
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