Location: Sofia, Bulgaria Languages: German (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia
Although requirements vary, you may need or benefit from technical training or an undergraduate degree in a technical field. Potential degree programs may include computer science, software development, or graphic design. Sometimes employers want video game testers with backgrounds in technology because they need employees who can do more than just test games. For instance, they may need workers to perform programming tasks or provide customer support. Other employers prefer testers who are tech-savvy because they want testers who can communicate problems to game developers and point out specific technical issues.
You’ll never need to buy your own equipment, because the game company you work for will provide you with a computer, the game system(s), and any other hardware or software you might need to do your job. Often, you’ll be using a “dev kit” version of the game system, which is a specially-modified version of the hardware that allows developers to debug their games while they create them. Dev kits are often provided to game studios even before the hardware is announced to the public, so only official game studios — and you, if you have a job there — will have access to them.

Hey. I’ve been gaming most of my life and am meeting my ends as a teenager. im 17 almost 18 and am a senior in high school. For my English 4 class im required to ask a few questions that hopefully you can answer? I Love most games, and I always replay levels on games over and over, simply to see if I can do weird things anyways, so I thought maybe starting as a beta tester and working towards a game designer would be really nice. Id rather work from home though, as im limited on transport. any suggestions?
Game testing jobs generally don’t require advanced degrees. Since you’re going for post-secondary degrees, then it might be more applicable for you to work toward a job as a video game programmer, rather than a tester. In either case, start by looking up job postings for game studios near your home to see what requirements they list, and then start working toward those requirements. There are a number of large game studios with a presence in India such as Ubisoft, EA, Microsoft and more.

Each of these education paths will cover how programs and coding comes together to make the technology like video games, websites and online apps. You’ll also learn why certain programs behave the way they do, and how applications are designed from the ground up. This is highly technical education, but it may also involve theoretical and artistic concepts like color composition, image balance, texture, or user behavior.


Do you find that extra hour, no matter your day, to squeeze in one more game? Do you lose yourself in interactive worlds? When you’re not playing games, are you strategizing ways to increase your win rate or solve that final puzzle? If yes, you’re a gamer. Whatever you play, if you make time to play, you’re a gamer. We believe that when you bring a passion for gaming, you’ll be able to empathize with player joy and player pain to help us make better, player-focused decisions.
hey, im 14 on the verge of being 15 and i extremly want a game testing job. ive been sending emails out to gaming sites and all i get back are links that give me no info or answers and no contact numbers. id realy appreciate it if i could get some help out with trying to get a job or contact anything realy that would help would be most appreciated thanks (email is jourdan.turner@gmail.com)

Location: Sofia, Bulgaria Languages: Polish (C1) + English (B2) OUR CLIENT Our client is a leading provider of multilingual player support, localization and testing services for the games industry. The company serves its clients in over 30 languages including English, French, German, Italian, Portuguese and Spanish. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. PRIMARY RESPONSIBILITIES Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! What we are looking for... REQUIREMENTS • Native level Polish; • Good understanding of English; • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic; • Technical aptitude by gaming. Bonus Skills • Good knowledge of E-Sports; • Good troubleshooting skills and analytical thinking; • Good communication skills; OUR OFFER Our client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us* are: • salary much higher than the average Bulgarian wage; • accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment; • support in finding an apartment afterwards; • all our employees receive also: 1) meal vouchers, per month for 8-hour working day; 2) additional health coverage; 3) free transportation for yearly and late shifts; • in our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks. *You can check out the cost of living in Bulgaria in comparison to your own country through this tool: https://www.numbeo.com/cost-of-living/in/Sofia
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